Internet Providers in Norway: A Comprehensive Guide 2024

Sofia

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Living in Norway brings a host of unique experiences, from witnessing the Northern Lights to enjoying world-class healthcare.

But to truly make the most out of your time in this Scandinavian country, you’ll want to stay connected, both to loved ones and to the rest of the world. A critical step in achieving this is securing a reliable Internet connection.

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In a country where much of daily life—from banking and shopping to social interactions—is conducted online, your Internet service becomes as essential as any other utility.

This article aims to guide you through the process of selecting an Internet service provider (ISP) that best fits your needs. We’ll cover the types of Internet services available, the most reliable Internet providers in Norway, and the factors to consider when choosing one.

Key Takeaways

  • Norway offers a range of Internet services including DSL, cable, and fiber-optic.
  • Essential factors to consider when choosing a provider include speed, reliability, and customer service.
  • Major providers include Telenor, Telia, and Get, each with its pros and cons.
  • Signing up requires valid identification, proof of address, and usually a Norwegian bank account.
  • Additional packages like TV bundles or student discounts can offer value but complicate billing.
  • For short-term needs, options like prepaid hotspots and day passes are available.

Types of Internet Services in Norway

Before diving into comparisons of individual providers, it’s beneficial to understand the different types of Internet services available. Knowing your options can help you make a more informed choice.

DSL (Digital Subscriber Line)

DSL is one of the older forms of broadband technology but remains popular due to its wide availability and generally lower cost.

Speed: Typically between 1-20 Mbps

Coverage: Available in most areas, even rural ones

Suitability: Good for basic browsing, emails, and low-quality streaming

Cable Internet

Cable Internet is delivered via the same coaxial cables that provide cable television, making it convenient if you’re considering bundling your services.

Speed: Varies, but usually between 20-100 Mbps

Coverage: Mostly in urban and suburban areas

Suitability: Good for streaming, online gaming, and heavier Internet usage

Fiber-optic Internet

Fiber-optic technology offers the fastest and most reliable Internet service but is often more expensive and less widely available.

Speed: Can go up to 1000 Mbps (1 Gbps)

Coverage: Mostly in larger cities and newly developed residential areas

Suitability: Excellent for high-quality streaming, multiple devices, and professional needs like video conferencing

Satellite Internet

Satellite Internet is a last-resort option mainly for those in remote locations where other types of services are not available.

Speed: Usually between 5-25 Mbps

Coverage: Almost anywhere, as long as you have a view of the sky

Suitability: Basic browsing and emails, not recommended for streaming or gaming due to high latency

Service TypeSpeed RangeCoverageTypical Installation TimeIdeal For
DSL10-100 MbpsAvailable in most areas, even rural ones1-5 business daysSmall households, basic tasks
Cable50-500 MbpsMostly in urban and suburban areas1-5 business daysLarger households, streaming
Fiber-optic100-1000 MbpsMostly in larger cities and newly developed residential areasUp to 2 weeksHeavy usage, multiple devices
Satellite10-100 MbpsAlmost anywhere, as long as you have a view of the skyWithin a weekRural areas, limited options

Factors to Consider When Choosing an Internet Provider

internet providers in norway

There are several key factors you’ll want to consider to ensure that you’re making the most practical and beneficial choice for your lifestyle. Here’s what to keep in mind.

Speed

Internet speed is often the first thing people think of, and for good reason. The speed you need will depend on your intended usage.

  • Basic Browsing and Emails: 1-5 Mbps
  • Streaming and Social Media: 15-25 Mbps
  • Online Gaming and HD Streaming: 50-100 Mbps
  • Multiple Users and Devices: 100+ Mbps

Reliability

An Internet service is only as good as its reliability. Research or ask about the uptime guarantees of the service providers you’re considering. Interruptions in service can be more than just a minor inconvenience, especially if you work or study from home.

Cost

Internet services in Norway can range from affordable to expensive, depending on what you’re looking for.

  • Initial Costs: Installation fees, equipment costs, or any upfront payments
  • Monthly Fees: Cost of the plan itself, additional fees for extra services, or going over data limits

Customer Service

Don’t underestimate the importance of good customer service. Being able to easily contact your provider for troubleshooting or billing issues can make your life significantly easier. It might be useful to check customer reviews or ask for recommendations to get a sense of the service quality.

Coverage Area

Last but not least, you need to confirm that the service you’re considering is available in your area. Urban residents usually have multiple options, but those in rural or newly developed areas may be limited in their choices.

Top Internet Providers in Norway

In this section, we’ll explore the top Internet service providers in Norway. We’ll detail the services they offer, average costs, speed ranges, coverage areas, and pros and cons to consider.

Ice

ice internet norway

Ideal for those in remote locations, Ice.net provides mobile broadband and satellite options.

Types of Services: Mobile broadband, Satellite

Average Cost: From 200 to 600 NOK per month

Speed Ranges: 5-50 Mbps

Coverage Area: Nationwide, including remote areas

Pros

  • Coverage in remote areas
  • Affordable
  • Good for basic needs

Cons

  • Slower speeds
  • Not ideal for heavy Internet usage
VISIT ICE

Telenor

telenor internet provider norway

One of the biggest and oldest telecommunications companies in Norway, Telenor offers a range of services from DSL to fiber-optic.

Types of Services: DSL, Cable, Fiber-optic

Average Cost: From 300 to 800 NOK per month depending on the plan

Speed Ranges: 20-500 Mbps

Coverage Area: Nationwide, including many rural areas

Pros

  • Wide coverage
  • Multiple service options
  • Established and reliable

Cons

  • May be pricier than other options
  • Customer service experience varies

Telia

telia internet provider norway

A strong competitor to Telenor, Telia offers robust Internet solutions with a focus on speed and reliability.

Types of Services: DSL, Cable, Fiber-optic

Average Cost: From 400 to 900 NOK per month

Speed Ranges: 25-300 Mbps

Coverage Area: Mostly urban and suburban, some rural

Pros

  • Good speed options
  • Relatively reliable
  • Various bundle options

Cons

  • Limited rural coverage
  • Some plans can be expensive

NextGenTel

nextgentel internet provider norway

NextGenTel offers a balance of affordability and performance, ideal for those who want reliable service without breaking the bank.

Types of Services: DSL, Fiber-optic

Average Cost: From 300 to 700 NOK per month

Speed Ranges: 10-100 Mbps

Coverage Area: Nationwide but stronger in urban areas

Pros

  • Affordable plans
  • Decent speed ranges
  • Good customer service

Cons

  • Not the fastest options
  • Some rural areas not covered

How to Sign Up for Internet Service

While the process is fairly straightforward, there are some essential points to consider. Here’s what you’ll generally need to do.

Necessary Documentation

Before you can initiate the process, make sure you have the required documents ready. Typically, you’ll need:

  • Valid Identification (passport or national ID)
  • Proof of Address (utility bill or rental agreement)
  • Bank Details for monthly payments

Steps in the Application Process

  • Contact the Provider: You can usually do this by phone, email, or through the provider’s website. Some providers have English-speaking customer service, but it’s not always guaranteed.
  • Choose Your Plan: Based on your needs and the options available in your area, select a plan that’s right for you. You’ll be asked to provide the necessary documentation at this stage.
  • Set an Installation Date: Once the paperwork is completed, you’ll need to set up an installation date. Some providers offer self-installation kits, while others require a professional technician to set up the service. Ensure you’re available on the installation day, as missing it could result in additional charges.
  • Installation: On the day of installation, a technician (if required) will come to set up the necessary equipment. You’ll be walked through the setup and given any necessary login information.
  • Payment Setup: Most providers require you to set up automatic monthly payments. This is usually done through a bank account, although some providers might accept credit card payments.

Typical Installation Time Frames

  • DSL and Cable: Usually 1-5 business days after completing the paperwork.
  • Fiber-optic: May take up to 2 weeks, depending on availability and your location.
  • Satellite: Generally within a week, though this can vary based on weather conditions and technician availability.

Related: Top 3 Mobile Networks in Norway in 2023

Extra Services and Packages

Here’s a breakdown of some common extra services and packages you may encounter.

Bundling with TV or Phone

Many providers offer bundle packages that include Internet, TV, and sometimes even a landline phone service. Bundling can offer convenience and sometimes even cost savings compared to purchasing these services separately.

Pros

  • Easier billing as you have just one bill for multiple services.
  • Potential discounts when opting for a bundle.

Cons

  • Not all bundle services may meet your requirements.
  • Bundles can sometimes make it more complicated to switch providers later on.

Discounts for Students or Special Groups

If you’re a student, senior citizen, or part of a specific professional group, some providers offer special discounted rates.

Pros

  • Cost savings.
  • Sometimes bundled with other useful services like academic journals for students.

Cons

  • These offers may be time-limited or subject to specific terms and conditions.

Family Packages

Some providers offer family packages that allow multiple members of a household to enjoy services like additional TV channels or higher Internet speeds at discounted rates.

Pros

  • Cost-efficient for larger households.
  • May include parental control features.

Cons

Family packages might offer services you don’t need, making them less cost-effective.

Add-on Services

Many providers also offer additional services that can be tacked onto your basic Internet package. These could range from cloud storage options to advanced security features.

Pros

  • Customizable based on your needs.
  • Often can be added or removed from your package at any time.

Cons

These services often come at an extra cost.

Temporary Internet Options

If you’re in Norway for a short period or find yourself in a situation where a long-term Internet contract isn’t feasible, there are temporary Internet solutions available. Whether you’re a student, a long-term tourist, or in the process of moving, these options can offer the flexibility you require.

Prepaid Mobile Hotspots

Prepaid mobile hotspots offer a portable and convenient way to access the Internet without any long-term commitments.

Pros

  • No contract required
  • Portable and convenient

Cons

  • May be more expensive per data unit
  • Speed and coverage might be limited

Day or Week Passes

Some providers offer day or week passes that grant you access to their broadband services for short periods. These are ideal for situations like temporary stays or as a stop-gap until your regular Internet service is installed.

Pros

  • Short-term commitment
  • Usually easy to set up

Cons

  • Can be expensive for extended periods
  • Limited in terms of speed and data allowances

Public Wi-Fi

Norway offers an array of public Wi-Fi options, particularly in urban centers, cafes, and libraries. While not ideal for heavy usage, these can be convenient for basic browsing and checking emails.

Pros

  • Free or low-cost
  • Widely available in urban areas

Cons

  • Not secure for sensitive transactions
  • Speeds can be inconsistent and slow

Tethering via Mobile Phone

If you have a local SIM card with a generous data allowance, you can use your mobile phone as a hotspot to connect to other devices.

Pros

  • Convenient if you already have a mobile plan
  • Can be fast, depending on your mobile network

Cons

  • Drains mobile phone battery quickly
  • Not ideal for multiple devices or heavy usage

Related: New To Norway: Embracing Life in Norway

Additional Resources

  • Nkom – Norwegian Communications Authority (Nkom) provides reliable information on regulations, consumer rights, and the overall telecommunications landscape.
  • FAST – Testing your Internet speed can be done through various online platforms. These tests can give you a real-world understanding of whether your Internet service is delivering the promised speeds.

FAQs

Can I Get English Customer Support?

While Norway is a country where most people speak English, not all service providers offer customer support in English. Telenor and Telia often have English-speaking customer service representatives, but it’s not guaranteed with smaller providers.

Is Unlimited Data Really Unlimited?

Plans that advertise ‘unlimited data’ often come with fair usage policies, which means that your speeds may be throttled after you reach a certain data limit. Make sure to read the fine print to understand the conditions.

How Long Does Installation Usually Take?

The time frame for installation varies by provider and service type:
1. DSL and Cable: 1-5 business days
2. Fiber-optic: Up to 2 weeks
3. Satellite: Within a week

Do I Need a Norwegian Bank Account to Pay My Bill?

Most providers require a Norwegian bank account for monthly automatic payments, although some might accept international credit cards. Check with the provider to know what payment methods are accepted.

What Happens If I Move?

If you move to a new address, most providers offer a service to transfer your current package to your new residence. This might be subject to availability in the new area and could involve additional fees.

Can I Cancel My Contract Early?

Early cancellation is generally possible but often incurs a fee. The specifics will be outlined in your contract, so be sure to read it carefully.

Are There Special Plans for Students?

Yes, several providers offer student discounts or special packages tailored to academic needs, which may include access to academic journals or software suites at a reduced rate.

Is a Router Included or Do I Need to Buy One?

Most providers offer the option to rent a router for a monthly fee or allow you to purchase one upfront. Some plans may include a router at no extra cost as part of a promotional deal.

ABOUT Sofia

Born in Trondheim and armed with a degree in International Relations, Sofia is our go-to Relocation Expert. She combines local know-how with international experience to offer tailored, empathetic advice for a seamless move to Norway.

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