Living in or visiting a new country brings with it the challenge of familiarizing oneself with local customs, laws, and essential services. One of the most crucial pieces of information to have at hand is a set of emergency numbers. In moments of crisis, knowing whom to call can make a significant difference in the outcome of the situation.
This article provides a comprehensive guide to emergency numbers in Norway, covering a range of services from medical assistance and fire rescue to police and specialized emergency services.
Key Takeaways
- Dial 112 for police, 113 for medical emergencies, and 110 for fire in Norway.
- Specialized emergency numbers like 120 for maritime and mountain rescue are also available.
- Consulates and embassies can assist in situations like lost travel documents or legal troubles.
- Most emergency numbers have English-speaking operators, and translation services are often available.
- Useful non-emergency numbers include 116 117 for medical advice and +47 02800 for non-urgent police matters.
General Emergency Numbers
In Norway, there are three primary emergency numbers that you should be aware of for immediate assistance. These are:
- 112: Police
- 113: Medical (Ambulance)
- 110: Fire
Important Emergency and Non-Emergency Numbers in Norway
| Type of Service | Emergency Number | Non-Emergency Number |
| Police | 112 | +47 02800 |
| Medical | 113 | 116 117 |
| Fire | 110 | Local fire department |
| Maritime & Mountain | 120 | N/A |
| Poison Information | N/A | +47 22 59 13 00 |
| Roadside Assistance | N/A | 02222 |
| Tourist Information | N/A | Varies by city |
| Directory Enquiries | N/A | 1881 |
112: Police
This number should be dialed for urgent police assistance. If you find yourself in a situation that poses an immediate threat to life, property, or security, 112 is the number to call. The operators at this number are trained to handle a wide range of emergencies and can dispatch police units as required.
113: Medical (Ambulance)
For medical emergencies that require immediate attention, dial 113. This number connects you to healthcare professionals trained to assess the situation and dispatch an ambulance if necessary. Whether it’s a severe injury, acute illness, or another urgent medical condition, 113 is the number to remember.
110: Fire
In the event of a fire emergency, 110 is the number to call. This includes not only building and vehicle fires but also wildfires and other situations where fire services are urgently needed.
Medical Emergencies
When faced with a medical crisis in Norway, it is essential to know the appropriate numbers to call for immediate help. Below are the emergency and specialized medical numbers that may be of use during such critical times.
113: Ambulance
As previously mentioned, 113 is the general medical emergency number in Norway. This is the number to call for severe injuries, heart attacks, strokes, or other life-threatening conditions that demand immediate medical attention.
Poison Control
For situations involving poisoning or exposure to hazardous substances, you can consult the Poison Information Center at +47 22 59 13 00. This line is available 24/7 and can offer expert advice on how to manage the situation while waiting for medical help to arrive.
Dental Emergencies
Dental crises do not follow a schedule. For emergency dental issues that cannot wait, call the Emergency Dental Service at 22 67 30 00 in the Oslo area. If you are in other parts of Norway, it’s advisable to look up the local emergency dental service numbers, as they can vary by region.
Mental Health Crisis Hotline
Mental health emergencies are as crucial as physical ones. If you or someone you know is experiencing a mental health crisis, call the Mental Health Crisis Helpline at 116 123. This line is open 24/7 and provides immediate assistance and advice.
In summary, the key to effectively navigating medical emergencies in Norway is knowing which number to call based on the type of emergency at hand. Specialized medical services are available to address a variety of urgent needs, so it’s important to use the number that best matches your specific situation.
Police and Security
Ensuring personal safety and security is a top priority, especially in a foreign country. In Norway, the police are responsible for maintaining public order and safety, enforcing laws, and conducting investigations. Below are the key numbers to know for various police-related situations.
112: Emergency Police Assistance
For immediate police intervention in situations that pose a direct threat to life or property, 112 is the emergency number to dial. This could include incidents like violent crimes, ongoing theft, or any situation where immediate action is required.
Non-Emergency Police Number
For situations that require police attention but are not immediately life-threatening, you can contact the police at +47 02800. This line can be used to report minor offenses, ask for advice, or inquire about lost and found items. It is operational 24/7, but keep in mind that emergency situations should still be directed to 112.
Lost and Found
If you’ve lost valuable items or found someone else’s belongings, the Lost and Found department can be reached by contacting your local police station. While not an emergency service per se, they can assist in recovering lost property.
Tourist Police
While Norway does not have a specialized tourist police force, the general police are equipped to handle issues commonly faced by tourists. If you’re a tourist and encounter a problem that requires police assistance, you can call the non-emergency number (+47 02800) or visit the nearest police station.
Traffic Accidents
In the event of a traffic accident involving injuries or significant property damage, it is essential to contact the emergency services immediately. Dial 112 for prompt police intervention, and if medical assistance is required, also call 113 for an ambulance.
Knowing the appropriate police and security numbers can provide a valuable safety net during your time in Norway. Always remember that 112 is for immediate emergencies, while the non-emergency number and other specialized lines are better suited for less urgent situations.
Fire and Rescue
Fire emergencies can escalate rapidly, making it critical to know the correct emergency number to dial for immediate assistance. In Norway, the fire services are equipped to handle various types of fire emergencies, including residential, commercial, and natural fires. Here are the essential details regarding fire and rescue services in Norway.
110: Fire Emergency
In the event of a fire, time is of the essence. Dial 110 for immediate dispatch of fire services to your location. This number should be used for all types of fire emergencies—whether it’s a building fire, a vehicle fire, or a wildfire that poses immediate danger.
Non-Urgent Fire-Related Issues
For situations that concern fire safety but do not require immediate intervention, it is best to contact your local fire department’s non-emergency line. These could include inquiries about fire safety inspections, or reports of minor incidents that do not pose an immediate threat. The non-emergency numbers can differ by region, so it is advisable to look up your local fire department’s contact information.
Knowing whom to call in the event of a fire is crucial for prompt action and minimizing damage. Always remember that 110 is the emergency number for urgent fire-related incidents, while non-urgent issues should be directed to your local fire department’s non-emergency line.
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Specialized Emergency Services
Beyond the primary emergency numbers for police, medical assistance, and fire, Norway offers a range of specialized emergency services tailored to specific situations. These specialized services can be crucial in particular contexts and settings. Here are some you should be aware of:
Maritime and Mountain Rescue
Norway’s extensive coastline and mountainous terrain mean that maritime and mountain rescues are sometimes necessary. The Joint Rescue Coordination Centers (JRCC) operates emergency number 120 for both maritime and mountain emergencies. They coordinate rescue operations in severe weather conditions, accidents at sea, and mountaineering emergencies.
Animal Emergencies
For situations involving injured or distressed animals, specialized veterinary services are available. The number to dial varies by region, so it’s important to look up local emergency veterinary services. If you encounter wildlife in distress, contact the local authorities or animal welfare organizations for guidance.
Child Protective Services
Emergencies involving child welfare and abuse can be reported to Norway’s Child Welfare Services. The emergency number for immediate situations is 112. For less urgent cases, you can contact the local child welfare office, whose numbers can differ by municipality.
Sexual Assault Support Hotline
Sexual assault is a deeply traumatic event, and immediate support can be crucial. The emergency number for immediate situations is 112. However, there are specialized hotlines that offer support and guidance for victims, such as the national helpline at +47 22 33 11 00, which operates 24/7.
Consulate and Embassy Assistance
In some emergency situations, assistance from your country’s consulate or embassy may be necessary. Whether it’s a matter of lost or stolen travel documents, legal troubles, or other crises while abroad, consular services can provide valuable support. Here’s what you need to know about consulate and embassy assistance in Norway.
Contacting Your Country’s Embassy or Consulate
The first step in seeking consular assistance is to know the contact details of your country’s embassy or consulate in Norway. Most embassies are located in Oslo, the capital, but some countries also have consulates in other major cities. Keep a record of their contact information, including phone numbers and addresses, for easy access in case of an emergency.
Services Provided During Emergencies
Consulates and embassies can assist in a variety of emergency situations. These can include:
- Issuing emergency travel documents in case of loss or theft
- Providing legal assistance and information on local laws
- Facilitating medical care and hospital visits
- Contacting next of kin in extreme emergencies
Limitations of Consular Assistance
It’s important to understand that while consulates and embassies can provide significant support, there are limitations to what they can do. They cannot, for example:
- Provide funds or loans for any purpose, including medical emergencies or legal troubles
- Intervene in the legal processes of Norway
- Secure your release if you are arrested or detained
Language Assistance
Navigating an emergency in a foreign country can be challenging, especially when faced with a language barrier. In Norway, while many people speak English, it’s not the primary language for emergency services.
However, there are options available for English speakers and those who are not fluent in Norwegian. Here are some ways to get language assistance during an emergency.
Emergency Numbers with English-Speaking Operators
Most emergency numbers, including the primary ones like 112 for police, 113 for medical emergencies, and 110 for fire, usually have English-speaking operators available. However, it’s important to clearly state that you need assistance in English right at the beginning of the call.
Translation Services
Some emergency situations may require specialized translation services. Some medical facilities and legal services offer translation either in person or via phone service. If you find yourself in a situation where specialized terminology is being used, ask if translation services are available.
Emergency Apps with Multilingual Support
Several emergency apps provide information and support in multiple languages, including English. These apps often feature quick dial options for all emergency services and may offer text-based communication if speaking is not possible.
Preparing Key Phrases
While not a substitute for real-time translation, having a list of key phrases can be helpful. Phrases like “I need help,” “I’m lost,” or specific medical symptoms can be translated into Norwegian ahead of time for quick reference.
Communication is critical in emergencies. Therefore, it’s advisable to know your options for language assistance to ensure that language barriers do not impede timely and effective emergency help.
Tips for Using Emergency Numbers
Using emergency numbers efficiently is crucial for receiving timely and effective assistance. Knowing what to expect when you call and how to provide essential details can streamline the process and potentially save lives. Here are some tips on how to use emergency numbers effectively in Norway.
Clearly State the Type of Emergency
Upon making the call, it’s important to quickly and clearly specify the type of emergency you’re reporting—whether it’s medical, fire, or police-related. This helps the operator immediately understand the situation and connect you to the right service.
Know Your Location
The ability to provide your exact location is vital. Use landmarks, street names, or any available GPS tools to accurately describe where you are. Inaccurate location information can delay emergency services.
Stay Calm
While it’s natural to feel panicked in an emergency, staying calm will enable you to provide clear and accurate information. Deep breathing techniques may help you stay composed.
Follow Operator Instructions
The operators are trained professionals equipped to offer critical guidance. Listen carefully to their instructions and follow them to the best of your ability. This could involve first-aid steps, safety measures, or other crucial actions.
Don’t Hang Up Until Told To
Always wait for the operator to end the call. They will provide instructions on what to do next and may keep the line open until help arrives.
Have a Norwegian Speaker Available, If Possible
While most operators speak English, having a Norwegian speaker available can be helpful, especially in complex or nuanced situations.
Charge Your Phone
Ensure that your mobile phone is sufficiently charged if you’re going to a remote area or engaging in activities where emergencies are more likely. Having a dead battery can prevent you from calling for help when it’s most needed.
Being well-versed in how to effectively use emergency numbers can greatly assist in expediting help and resolving the emergency situation as quickly as possible. These tips serve as a guide to ensure that you’re as prepared as you can be in the event of an emergency.
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Useful Non-Emergency Numbers
While knowing the emergency numbers is crucial, there are various non-emergency numbers in Norway that can also be highly useful in less urgent but still significant situations. These numbers can offer specialized assistance and guidance. Below is a list of some useful non-emergency numbers in Norway that you may find beneficial to know.
Non-Emergency Medical Advice: 116 117
If you have health concerns that require professional medical advice but are not life-threatening, you can dial 116 117. This number is for the out-of-hours medical service and is intended for situations where immediate medical care is not required.
Non-Emergency Police Number: +47 02800
For situations that require police intervention but aren’t immediate threats to life or property, the non-emergency police number is +47 02800. This is the line to report minor offenses, ask for advice, or inquire about lost and found items.
Roadside Assistance: 02222
If you’re facing automotive trouble like a flat tire, breakdown, or other non-emergency road issues, you can call for roadside assistance at 02222.
Poison Information Center: +47 22 59 13 00
For questions or concerns about poisonings, the Poison Information Center can provide urgent advice. This can include accidental consumption of toxic substances or exposure to harmful chemicals.
Tourist Information: Varies by City
Tourist information centers offer advice and support for visitors. These numbers can vary by city, so it’s best to check the local directory for the number of the nearest tourist information center.
Directory Enquiries: 1881
If you’re looking for specific businesses or services, 1881 can provide directory assistance. The service can help you find addresses, phone numbers, and other contact information.
While these numbers are not for life-threatening situations, they provide specialized assistance that can be invaluable in specific circumstances. Having access to this range of non-emergency numbers can offer peace of mind and an extra layer of support during your time in Norway.
Additional Resources
Helsenorge is an official Norwegian healthcare portal that provides a wealth of information on medical services, including emergency care. While the primary language is Norwegian, it offers an English version and can be a valuable resource for understanding healthcare options.
Nødnett is the digital radio communication system used by emergency and rescue services in Norway. While not directly accessible to the public, knowing about Nødnett can help you understand how integrated and efficient Norway’s emergency communication systems are.
Most local police and fire departments have their own websites and may offer information in English. These sites often provide details on non-emergency contact numbers, safety tips, and procedures for reporting incidents.
